The Moors Master Maintenance Association

The Moors Master Maintenance Association

The Moors News & Updates

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Security Awareness Tips

Fire Safety

Fire Prevention Week was in October 2011. The theme was “Protect Your Family from Fire!” This annual event is held to commemorate the Great Chicago fire of 1871 that killed 250 people, left 100,000 homeless, and destroyed more than 17,400 structures.

We want to remember that fi res can start easily and move through a building quickly, so we need to be prepared. On average, seven people die in home fires each day. Nearly two-thirds of these fatalities happen in homes without smoke alarms or where smoke alarms are not working. Cooking and heating equipment are the two most common causes of home fires – unattended cooking is by far the leading cause.

Below are eight tips to use at home to protect your family and assets. Teach your family to be fire safe, to protect your lives, your belongings and your neighborhood.

  1. READ THE INSTRUCTIONS: Follow the instructions provided for space heaters and cooking equipment.
  2. DON’T PLAY WITH MATCHES, LIGHTERS OR CANDLES: Keep these fire hazards out of the reach of young children and teach older children to understand the hazards.
  3. HAVE SMOKE DETECTORS ON EVERY FLOOR: Install smoke detectors inside every bedroom, outside each sleeping area and on every level of the home, including the basement. Larger homes may need additional smoke alarms to provide enough protection. For the best protection, interconnect your smoke alarms so when one sounds, they all sound.
  4. TEST YOUR SMOKE DETECTORS EVERY MONTH: Be sure to position your step ladder carefully so that it is level and stable. Press the test button on each smoke detector to check for an alarm. Replace all smoke alarms when they are 10 years old or sooner if they do not respond properly when tested. Replace your smoke alarm batteries twice yearly. Replace batteries any time a smoke alarm gives a warning chirp.
  5. DON’T HIDE, GO OUTSIDE: Teach children to evacuate and go to a pre-determined meeting place and stay there until an adult arrives. Teach children to call 911 if they see smoke or fire and to go to fi refi ghters for help in an emergency.
  6. HAVE AN ESCAPE PLAN AND PRACTICE IT: Everyone in your home should know how to evacuate and where to meet outside if a fire occurs. Practice feeling closed doors and handles with the back of your hand to test for heat before opening. Know at least two ways out of every room. If bedrooms are above ground level, practice using a ladder for window escape. Practice going to your designated meeting place, somewhere safe nearby, but out of the way of fi re trucks. Teach children how to escape without assistance.
  7. TO ESCAPE A FIRE, FALL AND CRAWL: Smoke and heat will fill the air, rising to the ceiling first, and then down. Plan to evacuate by crawling so you can see and breathe more safely.
  8. IF YOUR CLOTHES ARE ON FIRE, STOP, DROP, AND ROLL: Do not run. Instead, lie down on the ground and roll back and forth to smother the fl ames.
Stay Safe Everyone!!!

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Paying Your Maintenance!

Maintenance Fee payments go straight to the bank.

If you do not include your coupon attached with your check, the check gets forwarded back to the management company for posting, which delays the posting of your payment. We suggest that you mail your payment by the first. If you feel that you are mailing your payment on time, but the Association is not receiving it by the fifteenth, please send your payment certified. Payments online through Klick may take up to 5 days to process. Accounts with a balance will incur late fees even if we receive a payment on the current month. Payments received are applied to cover the old balance first.

It is the homeowner's responsibility to ensure that the Association receives and credits your payments to your account. When using online banking, and thus relying on a third party (your bank) to print and send checks on your behalf to an intended payee (in this case the Association), it is the homeowner’s sole responsibility to ensure that the checks are actually received by the intended payee and credited to the maintenance account.

2011 Maintenance Fees

Owners currently enrolled in recurring automatic Direct Debit program, KLIKNPAY, will not be receiving a set of payment coupons book. You will receive notice in place of your payment coupons.

Please note:

If you manage your payments through your community web-site or The Continental Group’s interactive web-site (KLIKNPAY) - it is important that you review your recurring payment parameters and make any necessary changes reflected on the notification to ensure timely payment of your association dues. It is important to remember that all funds are debited two (2) business days prior to your selected payment date. Therefore, please ensure funds are available for withdrawal. If changes are necessary, you may update your payment parameters by:

1. Visiting your community web site or www.thecontinentalgroupinc.com
2. Select Pay Association Fees,
3. Select Direct Debit, and log in,
4. Select View/Edit recurring payments.
a. If you have selected the “Balance Due” option, please update your upper limit.
b. If you have selected the “Fixed Amount” option, please adjust the fixed amount to your new maintenance fee.

Important:

If your assessment payment is already in process it will not be updated; only future payments will be updated per your instructions. In addition, if you enrolled for automatic debit through the paper application process (whereby you completed and signed an application form rather than enrolled through the internet) or through our Customer Care, no action is necessary as your payments will automatically be adjusted. Please remember, if you utilized the paper application process, your payments will be based upon your maintenance balance due and payment will be made on the 5th business day of each billing cycle. It is important to remember that all funds are pulled two (2) business days prior to your payment date of the 5th. Therefore, please ensure funds are available for withdrawal.

We thank you for taking the time to update your payment options and if you have any questions or feel that there is an error, please contact The Continental Group Customer Service Team at 305-917-0791.

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Street Parking Rules

The Moors Parking Rules

The Moors Master Association Parking Rules

The streets in The Moors are not very wide. The Associations have rules prohibiting or limiting street-parking under certain conditions. We need to make sure there is access for Emergency Vehicles to navigate our roadways to assist out neighbors who are in need of their help.

If you have a guest visiting they should park in a guest parking space. If your area does not have guest parking, if possible they need to park in your driveway or assigned space. If this is not an option and they park on the street they MUST request a “Street Parking Pass” from Security and placed it on the vehicle’s dashboard. Street Parking passes may be obtained from the office during business hours if you know in advance that you will be having a guest or a party. For unexpected guests you MUST call security at 305-821-9327 and the roving security officer will bring you a pass for the vehicle.

The Patio Homes and Garden Homes Associations, where T-bone parking is allowed, considers a vehicle still in violation if it is parked with any section of the tire(s) touching the street ALL four tires Must be within the driveway area. “Partially on the Street” mean that one or two tires are on street. Vehicles found in violation of Street Parking or Partially on the Street will receive a sticker and/ or be booted. Townvillas, Village Homes and Moors Pointe Condominium do not allow T-Bone parking.

Please make a note of these rules to ensure that your vehicle or your guest’s vehicle is not stickered or booted.

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Comcast: Free Digital Cable Box to Moors Residents

Free Digital Cable Box

The Master Maintenance Association Board of Directors and Comcast have some exciting news for you.

You will experience TV in a whole new way. As part of our bulk agreement, you will receive at no additional charge one (1) HIGH DEFINITION BOX, two (2) CONVERTER BOXES AND three (3) REMOVE CONTROLS. You'll receive up to 170 digital quality channels the entire family can enjoy at no additional charge.

Important Installation Information

Residents without any equipment:
In order to view Digital Starter, Showtime and High Definition, a Comcast technician will need to install a high definition cable box. Free installation.

Residents that currently have digital equipment:
Residents that are currently subscribing to only Digital Starter will receive an automatic adjustment, when applicable. You may still need to visit us to exchange your equipment. Check your statement to make sure you receive a credit.

Residents that have high definition equipment:
Residents that are currently subscribing to only Digital Starter and high definition service will receive an automatic adjustment, when applicable. You do not need to take any action. Check your statement to make sure you receive a credit.

Call Comcast 305-266-2278 to request your High Definition Box and other equipment at no additional charge.

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Flood Safety and Hurricane Preparation

Hurricane Preparation

Standard homeowners insurance policies do not cover losses due to flood.

The Moors is located within a low geographical area. Therefore, we are susceptible to flooding from major storms or hurricane. We have four lakes that can also overflow. Our drainage system consists of French Drains. The Moors does not have a sewer system. A French Drain is a subsurface drain. A subsurface drain is a gravel filled trench with a perforated pipe installed in the bottom. French Drains collect water where storm water will naturally accumulate. From the surface all you see is a metal grate called a catch basin, which is connected to the perforated pipe. Maintenance is limited to cleaning the catch basins once a year throughout the community.

Typical streets and parking lots aren’t designed to handle tropical tempests. Below ground, limestone rock is like a sponge. When it gets filled with water, it can’t absorb any more. Water collects in low spots and ditches. Our streets flood whenever we have several inches of rain in a short period of time. Standing water usually dissipates within 24 hours.

Keep in mind of the following factors:

The Associations will begin to clean all the street drains in your neighborhood in June.

In preparing for a hurricane or flood you should have the basic emergency supplies ready: Flashlights, first aid kit, drinking water (one gallon per person per day), battery operated radio, waterproof boots, camera to record damages, tools (hammer, nails, crowbar, saw, pliers), trash bags, cleaning supplies, disinfectants.

Remember, the safety of your family is the most important thing to consider.

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Guest Parking Spaces and Live-In Guests

Townvillas, Village Homes & Garden Homes Associations

The Moors Parking Rules and Regulations state that guests can not use guest parking spaces for more than five consecutive days or a total of ten days within a 30 days period.

During the last few months, the Master Association has observed a lot of recurrent guests abusing this rule. Consequently, their vehicles have been booted.

Residents and/or live-in guests are not allowed to use guest parking at all. Some examples of people that fall under this category are boy/girlfriends staying overnight, relatives living with you for a short period of time, children home from college for a few months, etc. Make sure you as a resident/owner advise your live-in guests not to use guest parking spaces in violation of our Rules & Regulations or their vehicles will be booted.

If you have any thoughts regarding your special circumstances, please call the on-site management office for further clarification. Security personnel are not authorized to approve special circumstances.

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